FIDEMY

Fidemy is an accounting and tax firm in Neupré, approved by the ITAA. Its distinctive feature is its organisation: the head of the firm personally manages every file, so that clients never feel like a number. The firm presents accounting as support for the business rather than a mere legal duty, and sees itself as a companion to its clients' projects. When a need goes beyond its profession, it relies on a network of partners built within professional groups.

For start-ups, support follows every step of creating a business: feasibility analysis, choice of the right structure, preparation of the financial plan, start-up administrative formalities and accounting and administrative organisation. Fidemy is approved for business vouchers, which allow a regional subsidy under certain conditions. A starter pack is available from 600 euros excluding VAT.

For the self-employed, the firm holds that a business deserves the same attention whatever its size. It manages accounting and tax obligations, analyses present and future projects, presents interim statements and keeps clients constantly informed of their financial, tax and social position. It also addresses subjects that are often put off, such as life's unforeseen events, guaranteed income, legal protection and pension preparation.

For companies, whose managers are often short of time, the assignment takes on the same obligations and adds the forecast budget and pay optimisation. A copyright pack is aimed at creative professions. A tax strategy is built with the client to make the business as profitable as possible. The website gives priority to advice that helps the business develop.

Healthcare professionals form an audience of their own. The website devotes a section to paramedical and medical activities, which need the same regular monitoring as others: accounting and tax obligations, interim statements, planning for the unexpected and for retirement. One radiologist states there that she found the advice she was looking for at Fidemy, after several fiduciary firms specialising in the medical sector.

As for tools, the firm uses an online service reached from the website through the Horus portal. Clients collect and send documents and expense claims, consult their file on a PC or smartphone, follow their position in real time and check unpaid invoices and cash flow. For the firm, this digitalisation frees up time for advice.

The relationship is governed by an engagement letter and general terms published online. They distinguish recurring assignments, concluded for an indefinite period, from one-off assignments such as correcting accounts or assistance during a tax or VAT audit. Appointments can be made online, and the website offers calculation tools, model letters and a calendar of deadlines.