Privacy policy

1. Introduction

AccountMap ("we", "our", "us") operates the accountmap.be website. This privacy policy explains how we collect, use, disclose and protect your information when you visit our platform.

The data controller is KERN-IT, Rue Belliard 2A, 1040 Brussels, Belgium, company number (CBE) BE 0845.906.217.

2. Information we collect

We may collect the following types of information:

• Account information: name, email address, company name and phone number when you sign up or submit a contact form.
• Provider profile data: professional contact details, services, coverage areas and other information you provide when publishing your company.
• Usage data: pages visited, search queries, IP address, browser type and referring URL, collected automatically through server logs.
• Cookies: we use essential cookies for authentication and session management. No third-party advertising cookies are used.

3. How we use your information

• To operate and maintain the platform
• To display provider profiles and handle contact requests
• To send service-related communications (account verification, contact request notifications)
• To improve our services through aggregated, anonymised analytics
• To prevent abuse and keep the platform secure

4. Data sharing

We do not sell your personal data. We may share information with service providers that help us operate our platform (hosting, email delivery) under strict confidentiality agreements. Provider profile information marked as public is visible to all visitors.

5. Data retention

We keep your personal data for as long as your account is active or as long as it is needed to provide our services. You can ask us at any time to delete your account and the associated data by contacting us.

6. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access, rectify or erase your personal data
• Object to certain processing or restrict its scope
• Request the portability of your data
• Withdraw your consent at any time

To exercise these rights, contact us at info@accountmap.be. You also have the right to lodge a complaint with the Belgian Data Protection Authority (DPA).

7. Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit (HTTPS), access controls and regular security reviews.

8. Changes to this policy

We may update this privacy policy from time to time. Changes will be published on this page with an updated revision date. We encourage you to check this page regularly.

9. Contact

If you have any questions about this privacy policy, contact us at info@accountmap.be.